FAQs

True Roof – Frequently Asked Questions

At True Roof, we often receive questions about our services and the processes we use. For this reason, we’ve set up this informative FAQs page to provide the answers you seek.

Why is Regular Maintenance Important?

Regular roof maintenance prevents structural damage and leaks, protects porous tiles from excess moisture, ensures broken tiles are repaired, improves the appearance of your roof, and increases the value of your property.

When Do I Need a Roof Replacement?

Your roof may require a replacement if you notice missing shingles, peeling paint, leakages after heavy rain, sheathing decay and high energy bills.

Can We Address Leaks?

Of course we can! We use the latest equipment to assess the severity of any leaks and employ highly effective techniques to patch them up. This prevents significant water damage and structural problems from occurring.

How Do You Remove Dirt and Moss?

We have access to high pressure cleaning equipment to remove moss, lichen and dirt from roof surfaces, restoring the natural colour of your roof without using harsh chemicals.

What is Re-Bedding and Re-Pointing?

Re-bedding refers to the process of correcting loose or misaligned ridge caps and valleys on your tiled roof. These are then re-pointed to ensure the hold on the tiles is as strong as possible.

How Long Do Roof Restorations Take?

Depending on the condition of your roof and the amount of work that needs to be done, roof restorations can take anywhere between two and four working days to complete.

How Long Do Roof Coatings Last?

Roof coatings are much more durable and long-lasting than they used to be, capable of remaining intact for up to 25 years without significant fading.

Can We Work with Insurance Companies?

Yes! True Roof can work closely with roof repair insurance companies and give you the peace of mind you deserve. We maintain the highest standard of workmanship and can thoroughly assess your roof.

Do We Clean Up After Ourselves?

We sure do! It’s impossible not to create a mess in our line of work, but you can rest assured that we’ll clean up after ourselves and leave everything sparkling clean.

What Services Do You Provide?

We proudly offer a wide range of roofing services for homes and businesses. This includes roof installation, roof extensions, roof replacement, roof painting, roof gutter cleaning and more.

If you have further questions about what we do and how we can help, feel free to contact us at your earliest convenience.